|
With the business growth, people around the world realized that manual operations were not affordable as well effective to provide 24/7 support. To sharp the competitive edge Infoshore has developed a voicemail messaging system which can be useful for small and middle size companies for voice support purpose.
Infoshore has prior experience in developing of voicemail and related telecom solutions for telecom industry. We worked with Id-vault and OpenRate and offered telecom solutions to middle size companies for voicemail, billing,rating etc.
Infoshore finally developed a solution for middle and small size companies for IVR, voicemail, automated call for advertising etc. Infoshore can customize the product as per specific requirements.
Features
Customer may call toll free number but when the owner is not available. IVR will be available to help him. Record the calls of customers and mail it to concerned support person. Enable user to broadcast voicemail messages for advertisment purpose. Get the voicemails as emails for your support staff. The mailbox owner may listen to the message with media player on web ionterface. Web enable interface to check voicemails, uplaod voice mail message, change mail settings etc.
Approach
Before developing the basic application we began with thorough market analysis and requirements discussions. We translated it into a clear technical requirement, the open source compoenents to use so that deployment cost can be minimized. We used advanced technologies like EJB3, Asterisk-Java bridge, Jboss seam, MySql database were used to provide a stable and highly scalable solution for end customers
As Our solution use all open source components so it suits the middle and small organisations for their support.
Portfolio
|
